25

Years in Business

300

Customers

1

Week Service Time

SUPPORT & REPAIR

QuickTurn Repair - We can repair anything that has to do with data collection.

Equipment

End of Life, End of Service? Now you have options.

SELL/RECYCLE

Trade, Sell, Recycle - Your legacy system is a down payment.

DEMOS

Not sure what product you need? We help you plan for new technology.

QuickTurn Service and Repair

Today’s environment of short labor, low supply, and high replacement costs mean you have to get the most from what you do have to work with. At Ivanhoe, we can help by offering expedited repair of your existing barcode equipment through our QuickTurn service and repair process:

  • Use our RMA Portal to alert us of the symptoms and mail us the equipment.
  • Within 24 hours of receipt, we will test the unit, diagnose the issue, and send you an estimate for the cost of repairs.
  • Once you approve, we will get to work. Typical turnaround times on repairs are 24-48 hours and we will ship back to you via UPS Ground.
  • Estimates are free of charge – we will ship you back the units at no cost if no repairs are approved.

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